Well, it took us long enough, but we finally have product information on the site for CG Knowledge Base . This is a service that has been successfully deployed in Energy Federal Credit Union's newly redesigned site for months and months!! There are just too many cool things going on and not enough time to get them up on the codegreen site I guess. :)
Check it out:
If you have a second, take a look at the details... The system is a feature of your site that gives you full Content Management System (CMS) control of your Frequently Asked Questions - or for any critical information that is needed on your site. You write questions and corresponding answers in the form of articles, and you can then organize them by category, allow powerful keyword searching, suggest related articles, and even allow visitors to ask you new questions not covered yet!
Just another way we can use technology to provide better convenience to Members while reducing calls to the call center! That's what the web is for, right?!
Please give us a call or drop us a line if you'd like to know more, or if you think it might be a good fit for your site.